Useful Contacts

Who do you need to contact?

South Gloucestershire Council are responsible for the following commonly requested local services and can be contacted directly on the numbers listed:-

Refuse and Recycling – Street Care

01454 868000

Housing Benefit

01454 868002


01454 868004

Environmental Health and Trading Standards

01454 868001

Council Tax

01454 868003


01454 868008

Roads and Lamp posts etc

01454 868004

The full list of telephone numbers for South Gloucestershire Council services are listed here.
Here is a link to the South Gloucestershire Council website which shows full details of the services they provide.

Getting Married?

If your enquiry is in respect to getting married at Poole Court then please contact South Gloucestershire Council Registration Service on 01454 863140 or they can be contacted via the South Gloucestershire Council website. Click here for information or to contact the Registration Service.

Tackling Serious Crime

South Gloucestershire Council, through the Violence Reduction Partnership (VRP), has a body of professionals working together to identify challenging behaviours and intervening quickly to prevent serious violence (read more, click here).

You can also find out more information about the VRP on the website for the Avon and Somerset Police and Crime Commissioner.

This body has worked with the Ben Kinsella Trust to reproduce a guide for parents and carers to help them speak to their child about knife crime and the risks and devastating consequences of carrying a weapon. The booklet can be downloaded using the following link:

A guide to knife harm for parents and carers (PDF)

For further information on everything that is being done to tackle serious violence, and how to report serious violence, visit the South Gloucestershire Council website, via the following link: Violence reduction partnership

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